WOW Story of the Week: Now Jade Riviera Cancun Resort & Spa

It’s another spectacular #WOWWednesday at Now® Resorts & Spas and this week, love is in the air!

At Now Resorts & Spas, we love creating WOW moments for our guests — instances where the resort staff go above and beyond to make a vacation truly memorable. Read on for more about how the staff at Now Jade helped to create one special couple’s happily ever after!

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Guests and staff came together to celebrate at Now Jade!

Hannah never imagined that her life would forever change for the best during her trip to Mexico. However, her boyfriend, Tadeo, had more significant and meaningful plans in mind for the couple’s beachfront getaway. He chose Now Jade Riviera Cancun as the perfect location to propose to the love of his life, and to his delight, she said, “yes!”

Because the couple had grown close to the resort’s Preferred Club Coordinator, Ivan, they could not wait to share their exciting news with him the next day. Upon learning of their engagement, Ivan did not hesitate to act. He immediately began organizing something special for the couple to help celebrate the life-changing occasion!

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Now Jade staff always have a few tricks up their sleeves!

The following morning, the Now Jade team led Hannah and Tadeo to the resort’s main buffet for a breakfast filled with surprises. When the couple entered the restaurant, it was a very emotional and moving moment. The entire resort team and every guest in the restaurant joined together in congratulating the loving couple, while the song “Marry You” by Bruno Mars played in the background. A specially-decorated table was waiting for them, and their waiter, Jesus, gifted the couple with two T-shirts designed just for them — one with the phrase “I Proposed to Her at Now Jade” and the other with the phrase “I Said Yes.”

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Gifts for the happy couple from Now Jade!

Hannah and Tadeo were very touched by the surprise and the warm congratulations they received from everyone. With tears in her eyes, Hannah thanked every member of the Now Jade team for all they had done.

As a final engagement gift to cherish, the resort team gave Hannah and Tadeo a photo that the couple took of themselves while on property so that they would never forget their special trip to Now Jade Riviera Cancun.


Kudos to the staff at Now Jade for making this trip one for the books for our very special guests!

Looking for the vacation of a lifetime? Our deals are heating up with our HOT HOT HOT savings going on NOW! Don’t forget to check out our special offers page for more current promotions.

Set along 2,600 feet of pure crystal white sand and refreshing azure waters, combining understated sophistication with Unlimited-Luxury® amenities, Now Jade Riviera Cancun redefines all-inclusive and offers the perfect escape for couples, families and friends.

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