This week we are bringing you a heartwarming WOW story from Now® Jade Riviera Cancun!
A WOW story highlights a particular instance in which a resort went above and beyond for a guest or group. These moments are special and ones that the guest or group will always remember from their time at Now Resorts & Spas – we can’t wait to share more of them with you!
Keep reading for this fun-filled WOW surprise!
Little Christopher is the protagonist in this wow story! A while back, Now Jade Riviera Cancun implemented a program called “The Wow Hour” with the goal of detecting opportunities to create special moments for our guests. During one of the “Wow Hour” meetings, the staff found the perfect candidate for this wow story. Christopher was at Now Jade celebrating his 5th birthday and his mom had shared that he is a huge Star Wars fan, so staff at Now Jade decided to throw him a birthday party!
When the rest of the staff found out that Christopher was a Star Wars fan, they didn’t hesitate to participate in this event by bringing their most precious collection items to help decorate the restaurant! With inflatable characters, light sabers made with pool noodles, a piñata and a Clone Trooper cake, the staff welcomed our birthday boy!
When the family arrived at the restaurant, they were shocked to see Backache, Princess Leia, Kylo Ren and Darth Vader waiting to welcome them. The entire family was very impressed with the party, the decorations and all of the details surrounding the event, and they could not stop thanking the staff for making this such a special moment for Christopher!
During turn down service, the staff left little Christopher a special gift – an action figure that looked just like him next to one of his favorite characters, Darth Vader!
Now Resorts & Spas is raising the bar on all-inclusive by offering vibrant beachfront settings in Mexico and the Caribbean perfect for multi-generational travel, families with teens and tweens as well as couples and friends. Enjoy a family-friendly, modern vacation experience, where play and party are just steps away from peace and quiet. The Unlimited-Luxury® concept surpasses the typical all-inclusive with a daily refreshed mini-bar, limitless access to gourmet dining options, pool and beach wait service, and so much more! Spacious rooms and suites are graciously appointed and luxuriously equipped with amenities. Active and lively settings provide entertainment for all ages and are the perfect setting for a family reunion, a wedding or a social group getaway.