Our number one priority at Now Resorts & Spas is making our guests feel at home and helping them have the most enjoyable stay possible. In fact, we are always on the lookout for questions from future guests on Facebook, Twitter and TripAdvisor. Recently, we been interacting greatly with our fans and followers so we thought it would be helpful to put together these FAQ’s.
Are reservations or wristbands required at your resorts?
No! Now Resorts & Spas do not require guests to wear wristbands or mak dinner reservations.
What types of beer are available at Now Resorts & Spas?
Our resorts always have a selection of American beer, including Budweiser or Miller, and a selection of Mexican beer such as Dos Equis, Corona, Modelo and Pacifico.
What is the Preferred Club? What is included?
The Preferred Club is an exclusive area providing exceptional services, a private lounge and Preferred Club suites offering additional amenities. Some of the additional benefits include: a private lounge that serves continental breakfast, private check in-check out, upgraded toiletries, complimentary internet access, complimentary newspaper in room everyday, hot and cold hors d’oeuvres in the evening, and more!
How old do children have to be to join the Explorer’s Club?
Our fully staffed and supervised Explorer’s Club is for children ages 3-12. Starting at 9am daily, kids will be able to participate in a number of fun activities and games, giving mom and dad a break! All of our staff is also trained and Red Cross Certified.
Do the resorts offer room service?
Yes, 24-hour room service is included! As part of our Unlimited-Luxury® package, room service is available 24 hours a day as well as a daily, restocked mini-bar.
What is the dress code for dinner?
For dinner, we ask men to wear long pants (khakis, jeans or dress pants) and closed-toe shoes or sandals. Women are welcome to wear dresses, capris or skirts and dressy sandals.
Do have a question about our resorts? If so, don’t hesitate to send it our way!